This privacy statement discloses the privacy practices of Intend Well, LLC and all websites owned or operated by or on behalf of Intend Well, LLC, including, without limitation, carolynpitts.com (collectively referred to as “our websites”).

 

Contact Details

Legal Entity: Intend Well LLC

Email Address: carolyn@carolynpitts.com

 

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at carolyn@carolynpitts.com

 

What Information We Collect

The types of information that we collect fall under two general categories: Personally identifiable information (PII) and non-personally identifiable information (non-PII). PII consists of any information which can be used to specifically identify you as an individual and may include.

 

• Identity Data may include your first name, last name, and username.

• Contact Data may include your billing address, delivery address, email address and telephone numbers.

• Financial Data may include your bank account and payment card details.

• Transaction Data may include details about payments between us and other details of purchases made by you.

• Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.

• Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.

• Usage Data may include information about how you use our website, products and services.

• Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.

 

Non-PII consists of aggregate information or any information that does not reveal your identity. The following sections describe how your PII and non-PII are collected by us, and how we use such information.

 

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

 

How We Collect and Use Information

Information About You. When you register, enroll or place an order for any products or services, we collect information about you. For interactive content and community services where you may choose to have a public profile, we may display your non-PII information to other community members and visitors. You may choose to provide us with your photo(s) or video(s) and by providing us such content, you agree that we may make them available to other members and visitors. Except as otherwise stated in this privacy statement, we do not disclose your PII to you or other users of our services.

Purchase Information. To process purchases, we may require your name, address, phone number, email address and credit card information. Such information is used primarily to process your order or as otherwise described herein. Credit card transactions are processed using industry standard Secure Socket Layer (SSL) and/or strong encryption (3DES) by a third party, which only uses your information for that purpose.

 

Emails. We require an email address from you when you register for our services. We use your email address for both transactional (e.g., order confirmation and renewal processing) and promotional (e.g., newsletters, new product offerings, special discounts, event notifications, special third-party offers) purposes. Email messages we send you may contain code that enables our database to track your usage of the emails, including whether the email was opened and what links (if any) were clicked. If you would rather not receive promotional emails from us, please click the Unsubscribe option at the bottom on the email. We reserve the right to send you certain communications relating to our services, such as service announcements and administrative messages, without offering you the opportunity to opt out of receiving them.

 

Online Survey Data. We may periodically conduct voluntary member surveys. We encourage our members to participate in such surveys because they provide us with important information regarding the improvement of our services. You may also volunteer for certain surveys that we may offer to our users, and any additional rules regarding the conduct of such surveys will be disclosed to you prior to your participation. We do not link the survey responses to any PII, and all responses are anonymous.

 

Public Forums. We may make discussion boards available to our users and visitors. Any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose any PII. Please consult the community guidelines for each discussion board for other specific information.

 

Purposes for processing your personal data

Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we process such data. 

To deliver relevant content: First name, Email address

To register for a paid offering: Full name, Billing address, Method of payment, Product purchased; Purchase date

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Marketing communications

You may receive marketing communications from us if you have:

(i) requested information from us or purchased goods or services from us; or

(ii) if you provided us with your details and ticked the box at the point of entry (if applicable for your region) of your details for us to send you marketing communications.

 

We do not share your personal data with any third party for marketing purposes.

You can ask us to stop sending you content at any time by unsubscribing or by emailing us at carolyn@carolynpitts.com.

 

Where you unsubscribe from receiving our content, this will not apply to personal data provided to us as a result of a product/service purchase.

 

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

 

If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing.

 

We may process your personal data without your knowledge or consent where this is required or permitted by law.

 

Disclosure of Your Information to Third Parties

• Disclosure By Law. You acknowledge and agree that we may disclose information you provide if required to do so by law, at the request of a third party, or if we, in our sole discretion, believe that disclosure is reasonable to comply with the law, requests or orders from law enforcement or any legal process, protect or defend our rights or property, or protect someone’s health or safety.

 

• Disclosure to Trusted Third Parties By Us. We may share your non-PII with third parties, but not in a manner that would reveal your identity. We may share your PII, sometimes in conjunction with your non-PII with service providers that may be associated with us to perform functions on our behalf. For example, outsourced customer care agents or technology assistants may need access to your information to perform services for you. Your information will be treated as private and confidential by such service providers and not used for any other purpose than we authorize.

 

• Disclosure to Trusted Third Parties at Your Request. We may provide you with advertisements, promotions, sweepstakes and offers from third party providers. If you choose to accept any such offers, you may directly provide your information in connection with the offer to such third party provider. Please refer to the third party provider’s own privacy policy if you have any questions regarding how your information is used by such providers.

 

• Information Transferred As a Result of Sale of Business. As we develop our business, we may buy or sell assets and, depending on the transaction, your PII may be one of the transferred assets. In the event that we are acquired by another company, your PII may be part of the assets transferred to the acquiring party. If this occurs, you will be notified if there are any material changes to the way your PII is collected or used.

 

Age Restrictions

We do not target any of our sites or services to children under the age of 13, and in compliance with the Children’s Online Privacy Protection Act, any information we may receive from users we believe to be under the age of 13 will be purged from our database.

 

Security

We have security measures in place to protect against the loss, misuse and alteration of information stored in our databases. These measures include use of Secure Socket Layer (SSL) and/or strong encryption (3DES) technology during credit card transactions and administrator sessions, as well as other security measures which are applied to all data at rest and in transit. 

 

We will exercise reasonable care in providing for the secure transmission of information between your computer and our servers, but we cannot ensure or warrant the security of any information transmitted to us over the Internet and accept no liability for any unintentional disclosure.

 

Data retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they cease being customers for tax purposes.

 

Your legal rights

Under certain circumstances, you have rights under data protection laws to include but not limited to privacy laws in the United States and General Data Protection Regulation in the European Union in relation to your personal data. These include the right to:

• Request correction of your personal data.

• Request erasure of your personal data.

• Object to processing of your personal data.

• Request restriction of processing your personal data.

• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please email us at carolyn@carolynpitts.com.

 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

 

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

 

Links to Other Sites

We are not responsible for the privacy practices or the content of other websites that may be linked to this site or of any third party advertisers.

 

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

 

Unsubscribe

Click on the “unsubscribe” link on the bottom of the e-mail.

 

Google/DoubleClick

You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page.
Or you may opt out of Google Analytics by visiting the Google Analytics Opt-out page.

 

Zoom

Intend Well LLC may use Zoom for live programs. We recommend that participants acquaint themselves with Zoom's privacy policy here: Zoom Privacy Statement

 

Updating Your Information

Intend Well LLC provides users the following options for changing and modifying information previously submitted.

1. For any services where you have an account page, you may change your credit card (if applicable), e-mail address, password and other information from the account settings or preferences page; or

2. You can send mail or electronic mail to the address listed above, providing us with your account information and letting us know which information you wish to update.

 

Acceptance of Privacy Statement

Your use of our websites, including any dispute concerning privacy, is subject to this privacy statement and the applicable Terms and Conditions of Service. BY USING OUR WEBSITES, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY STATEMENT AND THE APPLICABLE TERMS AND CONDITIONS OF SERVICE.

 

If we decide to change our privacy policy, we will post those changes to this privacy statement page and any other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by other means, such as email, at our discretion.